Artificial Intelligence (AI) in Retail Market: Industry Potential, Trends and forecast to 2032
As per a recent
research report, Artificial
Intelligence (AI) in Retail Market to surpass USD 100 Bn by 2032.
AI in Retail
Market is expected to grow significantly between 2023 and 2032, owing to the
increasing preference for chatbots in online retail websites. This enables
retailers to offer customer care and answer consumer queries 24/7.
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Besides, the
leading companies in the market are actively pursuing partnership and
acquisition opportunities in a bid to expand their operations. The
collaborations among such firms are expected to assist them in integrating AI
technology with this platform and providing the best customer experience
possible. For instance, in September 2022, Lowe's announced partnership with
Magic Leap and NVIDIA. Through this partnership, the involved companies can
improve their combined operations and offer customized services to better meet
clients' needs.
Overall, the AI
in retail market has been segmented in terms of component, technology,
application, and region.
Considering the
components, AI services in retail sector are poised to gain major traction in
the coming years. Services including managed services and professional services
offer vivid benefits such as reduced costs, enhanced customer satisfaction,
improved security, increased sales, and optimum supply chain management.
Based on
technology, the natural language processing segment attained over $2 billion in
revenue in 2022. The segmental growth can be attributed to the growing
preference for NLP technology in the retail industry. The technology has
penetrated the retail and e-commerce industries, making it more tangible and
accessible than ever before.
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With respect to
application, the data science segment is anticipated to amass more than 20%
market share by 2032 end. The market is being driven by the expansion of
digital data and the use of smart devices. Data science and AI in the telecom
industry offer operators the capabilities to analyze data and apply it for a
variety of purposes, including boosting dependability, cutting costs, and
enhancing customer experience, which will fuel the market within the next
decade.
From the
regional perspective, the Asia Pacific AI in the retail market is slated to
grow at a sturdy rate over the next ten years. The population increase,
economic and social development, changing consumer preferences, and rising
spending power are some of the factors driving the retail industry expansion,
in turn impelling the regional market prospects throughout 2032.
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